How Hive Works
Personal service, supported by a reliable system.
A calm, deliberate process that begins with a consultation and ends with a household that simply runs.
How Hive Works
Personal service, supported by a reliable system.
- 01
Book Consultation
Prospective members share details about their home, household, pets, and service needs during a free consultation.
- 02
Home Consultation
A Hive representative meets with the client to understand the home, routines, preferences, access requirements, and standards.
- 03
Build Your Hive
The client is matched with a dedicated team of trusted Hive Concierges.
- 04
Create Your Household Profile
Hive documents the information needed to care for the home consistently.
- 05
Everything Is Handled
Members request services through Hive and receive clear confirmation and visit reports.
The Hive Philosophy
A home should never depend on one person.
A hive is one of nature's most organized systems.
Every member has a role. Every member contributes. When one member is unavailable, the hive responds without missing a beat.
Your household deserves that same continuity.
Hive surrounds your home with a dedicated group of trained professionals who work together, share household knowledge, and deliver the same high standard of care.
Dedicated Team
Every home is supported by a small, trusted group of Hive Concierges.
Seamless Continuity
If one Concierge is unavailable, another member of your Hive steps in.
Shared Household Knowledge
Your team knows your routines, pets, preferences, products, and expectations.
White-Glove Standards
Every visit follows consistent service, communication, and quality protocols.
Your Home, Remembered
No repeating yourself. No starting over.
Your private Household Profile gives your Hive the information needed to care for your home exactly the way you expect.
Your household information is securely maintained and only shared with authorized members of your dedicated Hive.
- Household members
- Pets
- Cleaning preferences
- Preferred products
- Alarm and entry instructions
- Linens and laundry preferences
- Trash schedule
- Plant care
- Emergency contacts
- Veterinarian
- Vacation routines
- Special instructions
The Hive Difference
Technology created convenience.
Hive creates confidence.
Traditional Apps
- Random providers
- Gig workers
- Different people every visit
- Ratings instead of accountability
- Zero training
- Last-minute cancellations
- You manage the relationship
Hive
- Personally vetted professionals
- Founder-trained Concierge team
- Consistent Hive Standards™
- Household Profile™
- Ongoing quality reviews
- Trusted relationships
- One point of contact
Questions
Everything you may be wondering.
Hive does not send random providers. Each member receives a dedicated team that knows their household and can provide seamless backup when needed.
Your services will be handled by members of your dedicated Hive whenever possible. The team model provides familiarity without creating one-person dependency.
Yes. Every Hive Concierge must complete Hive's screening, reference, interview, and training requirements.
Yes. Hive offers in-home vacation pet care, overnight stays, drop-ins, walks, feeding, and medication support based on availability and household needs.
Another qualified member of your dedicated Hive is assigned whenever possible, using your Household Profile to ensure continuity.
Priority scheduling, dedicated team access, and Hive's continuity model are designed primarily for members.
Book your free home consultation. The Hive team will review your household needs and contact you to schedule your visit.
Consultation
Let's build your Hive.
Membership is limited to select households in Salt Lake City and Park City.