Legal
Terms of Service
Membership
Hive membership is offered at Hive's discretion to select households within our service area. Applications are reviewed individually and membership may be limited to preserve service quality.
Services and Scheduling
Services are provided by trained Hive Concierges according to your Household Profile. Scheduling, frequency, and scope are agreed during consultation and may be adjusted with reasonable notice.
Home Access
Members are responsible for providing accurate access, alarm, and pet instructions. Hive maintains access information securely and shares it only with authorized members of your Hive.
Cancellation
Members may cancel or reschedule visits according to the notice period outlined in the membership agreement. Hive will always attempt to reassign coverage rather than cancel a visit.
Limitation of Liability
Hive maintains appropriate insurance and screening. To the extent permitted by law, Hive's liability is limited to the value of the services provided.
For questions, contact info@hivemyhome.com or (385) 313-8084.